Refund Policy

At Miss Halfway, we’re dedicated to giving our customers a fair, rewarding and enjoyable shopping experience.

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Refund policy

We have a 30-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging or similar packaging.

To start a return, you can contact us at misshalfwaypro@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at misshalfwaypro@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like personalized items.and custom products.  Issues with personalized and/or custom items must be submitted to leanne@misshalfway.com. 
 

Exchanges
Personalized and custom items cannot be exchanged all issues for personalized and custom items go to leanne@misshalfway.com

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.